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Sales and Marketing Manager Remote Flexible - US

Sales and Marketing Manager

Full Time • Remote Flexible - US
 
Job Title: Sales and Marketing Manager
Company: Goldfish Swim Schools of Westchester County, NY (Yorktown Heights and New Rochelle)

Job Description:
Goldfish Swim School is seeking a Sales and Marketing Manager to join our team in Westchester County, NY. The ideal candidate will be passionate about children's programs and have a college degree. The Sales and Marketing Manager will be responsible for managing the customer sales funnel, managing a distributed sales teams, ensuring an outstanding customer experience, and optimizing customer lifetime value. The successful candidate will have outstanding communication skills and the ability to train others in sales, as well as experience with social media marketing, search engine optimization, and grassroots lead generation.  We are building out a regional sales office across schools with a centralized call-center; this professional would help oversee call-center development and implementation.    

Here is a video of the Goldfish Experience: https://youtu.be/TZTVvr5AgIA 

Responsibilities:
  • Develop and implement a comprehensive sales and marketing plan to promote Goldfish Swim School programs and services.
  • Manage the customer sales funnel and ensure an outstanding customer experience from initial contact through to program completion, with a focus on optimizing customer lifetime value.
  • Analyze customer data and feedback to identify opportunities for improvement and implement changes to enhance the customer experience.
  • Develop and implement sales training programs to improve the sales skills of staff members.
  • Collaborate with other departments to develop and implement effective marketing campaigns, promotions, and events, with a focus on social media marketing, search engine optimization, and grassroots lead generation.
  • Monitor and report on sales and marketing activities and adjust strategies as needed to achieve goals.

Qualifications:
  • Experience in Call Center operations and Sales Force management 
  • Bachelor's degree in business, marketing, or a related field.
  • At least 3 years of experience in sales and marketing, preferably in the children's programs or education industry.
  • Passion for children's programs and a strong commitment to customer service.
  • Excellent communication skills, both verbal and written.
  • Ability to train and motivate others to improve their sales skills.
  • Strong analytical and problem-solving skills.
  • Experience with social media marketing, search engine optimization, and grassroots lead generation.
  • Understanding of customer lifetime value and ability to optimize it through effective sales and marketing strategies.
  • Experience with CRM systems and marketing automation software is a plus.

About Goldfish Swim School:
Goldfish Swim School was founded in 2006 by parents who wanted their children to learn how to swim in a safe, fun, and nurturing environment. We now have nearly 150 locations nationally, with two locations in Westchester County and growing. At Goldfish Swim School, we are committed to providing a fun and safe environment where children can learn the lifelong skill of swimming. Our state-of-the-art facilities, small class sizes, and highly trained instructors ensure that every child receives the individual attention they need to succeed.

We offer the opportunity for senior advancement to the right professionals who demonstrate exceptional skills and leadership abilities. This is an exciting opportunity to join a dynamic and growing company that is dedicated to providing the highest quality swim lessons to children in a fun and safe environment.

Flexible work from home options available.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.





Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.

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U.S. Equal Opportunity Employment Information (Completion is voluntary)

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Why Dive In With Goldfish?

Paid Training
We set you up for Extraordinary Results! It doesn’t matter if you’ve never learned to swim yourself or if you’re a seasoned swimmer, we are proud to provide our team with paid training, certifications and ongoing support.
Flexible Schedules
Work life balance is essential to any team! At Goldfish, we understand you have commitments outside of work - family, school, sports, whatever it may be - and we celebrate that! We offer convenient schedules to accommodate YOU!
All Are Welcome
At Goldfish, we value Diversity & Inclusion! We pride ourselves on creating a welcoming environment for all by treating everyone with Integrity, Compassion and Trust as we work together to make waves for water safety.
Make Waves...In Your Community
Our team members are literal life-savers. Superheroes. Wavemakers. At Goldfish, you’re helping keep the children of your community safer in and around water - and that’s something to CELEBRATE!
Make Waves...In Your Career
Dip your toe into a pool of possibilities at Goldfish! You’ll learn life lessons through leadership, mentorship and ongoing training. From customer service to education, healthcare to business, you’ll gain impactful work experience that is sure to make a splash in your future, no matter what your career path!
High Fives & Tropical Vibes!
We believe in making a big deal about life’s accomplishments by remembering to CELEBRATE! We give high fives, dance and have some serious fun while doing some serious work. And with tiki huts, palm trees and surfboards, every work day will make you feel like you’re on vacay!
Going for Gold!
We align with partners who not only share our passion for water safety, but also share our core values. Helping us make a splash are World Record Holders and Olympic Gold Medalists Ryan Murphy and Cullen Jones! We are also committed to making waves, giving back and saving lives through our partnership with the USA Swimming Foundation.
Grow with Goldfish
There’s no limit to where you can go with Goldfish! We’ve seen part time team members #GrowUpGoldfish - becoming managers, joining the Franchise Support Team, and even going on to own and operate their own Goldfish Swim School! Dip a toe or dive all the way into the pool of possibilities and endless opportunities!