Goldfish Swim School is the fastest growing learn-to-swim program nationally and in Westchester County. We have outstanding management roles available now with unlimited career and professional development trajectories as we rapidly expand our schools in the New York area.

www.goldfishswimschool.com

Smile. It’s a small action that makes a big difference!
We have a mission to teach kids how to swim and be safer, in and around the water, while making their experience GOLDEN! We desire to maintain a “get it mentality, a “want it” attitude, and the “capacity” to learn and grow professionally and personally. That is “why we smile!

Our team is growing, and we are looking for enthusiastic team players who have a can-do perspective and enjoy working with kids. We provide paid on-the-job training, flexible scheduling, a rewarding work environment, and a one-of-a-kind culture that will make you smile too!

Role: Manager
Summary: Oversees the quality and success of Goldfish Swim School's daily operations including staffing, pool operations, cash management, customer service, retail and vending department, private party operations, and workplace employee activities.

Primary Responsibilities:

Directs and controls the daily operations to ensure the school is running per GSS standard operating procedures.
Manages the staff of GSS to ensure high productivity, excellent performance, and positive employee satisfaction.
Trains and oversees the aquatics department to provide superior swim instruction to the students of GSS.
Interacts with the Deck Supervisors on issues related to class scheduling, student progress, customer service, and employee performance and training.
Provides sales and marketing training to all qualified sales staff.
Provides direction in the retail and vending departments to ensure a proper mix of products and pricing is achieved.
Trains and oversees private party staff to ensure that the GSS standard operating procedures are being maintained.
Gains knowledge and experience of scheduling software to achieve a high level of competence in bookings, class scheduling, reporting, and administrative functions.
Gains a high level of knowledge and experience in the GSS pool operations necessary to maintain a safe and sanitary swim environment.
Initiates and oversees workplace employee activities (“Fun” Department) with the goal of achieving improved employee satisfaction.
Directs and oversees the implementation of the Emergency Action Plan (EAP) and all safety procedures that pertain to the GSS facility. Trains all current staff on the GSS EAP.
Maintains current certifications and stays up-to-date professionally on the aquatics and management field.
Schedules staff and manages payroll.
Fulfills other duties and responsibilities as assigned by the Employer.

Job Qualifications and Skills

Ability to work with children
Prior related leadership and teaching experience is preferred (supervisory roles)
Problem solver and creative thinking skills to identify and resolve challenges that students encounter
Excellent communication and organizational skills
Must pass background examinations prior to training

Education/Experience: High school diploma or GED required. Bachelor’s degree in business administration, communications, or equivalent is desired. Experience as a youth sports instructor/coach, camp counselor, or aquatics instructor/supervisor is preferred.

Goldfish Swim School – Yorktown Heights is a learn-to-swim facility for kids ages 4 months to 12 years. Our proven confidence-building curriculum promotes a love of swimming and teaches children to be safer in and around the water. For additional information see:

www.goldfishswimschool.com

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Tropical Vibes & Impacting Lives!

You feel it the moment you walk in. There’s more than vibrant colors, a tropical theme and happy children. There’s something different, something extraordinary. Something truly GOLDEN. It’s passion. Not just a passion for kids or a passion for swimming…it’s a special passion for changing – even saving – lives, by being a part of kids learning to swim.

When you work at Goldfish, you're not just an employee. You're a part of something bigger. You're making an impact; a splash in the lives of the children in your community. You're an integral part of a team, working together to move forward a mission. You’re also making waves in your future, learning life lessons in and out of the pool through mentorship, leadership and passion. At Goldfish, it’s more than a job - it’s an endless pool of possibilities, opportunities and life-changing moments!

Making Waves with Passion, Purpose & Core Values!

At Goldfish, our core values are at the heart of everything we do, and behind every decision that we make. To us, these values are more than just words - they're embraced with purpose in our everyday lives, and what allows us to make a splash in our community, and in the lives of our members and our team!

We go above and beyond with every detail to create a GOLDEN Experience!

We believe in nurturing a culture that provides WOW! Customer Service

We do the right things, make the right decisions and treat people with Integrity • Compassion • Trust

We meet and exceed expectations so you see Extraordinary Results

We make a big deal about life’s accomplishments by remembering to Celebrate!

Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.

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Why Dive In With Goldfish?

Paid Training

We set you up for Extraordinary Results! It doesn’t matter if you’ve never learned to swim yourself or if you’re a seasoned swimmer, we are proud to provide our team with paid training, certifications and ongoing support.

Flexible Schedules

Work life balance is essential to any team! At Goldfish, we understand you have commitments outside of work - family, school, sports, whatever it may be - and we celebrate that! We offer convenient schedules to accommodate YOU!

All Are Welcome

At Goldfish, we value Diversity & Inclusion! We pride ourselves on creating a welcoming environment for all by treating everyone with Integrity, Compassion and Trust as we work together to make waves for water safety.

Make Waves...In Your Community

Our team members are literal life-savers. Superheroes. Wavemakers. At Goldfish, you’re helping keep the children of your community safer in and around water - and that’s something to CELEBRATE!

Make Waves...In Your Career

Dip your toe into a pool of possibilities at Goldfish! You’ll learn life lessons through leadership, mentorship and ongoing training. From customer service to education, healthcare to business, you’ll gain impactful work experience that is sure to make a splash in your future, no matter what your career path!

High Fives & Tropical Vibes!

We believe in making a big deal about life’s accomplishments by remembering to CELEBRATE! We give high fives, dance and have some serious fun while doing some serious work. And with tiki huts, palm trees and surfboards, every work day will make you feel like you’re on vacay!

Going for Gold!

We align with partners who not only share our passion for water safety, but also share our core values. Helping us make a splash are World Record Holders and Olympic Gold Medalists Ryan Murphy and Cullen Jones! We are also committed to making waves, giving back and saving lives through our partnership with the USA Swimming Foundation.

Grow with Goldfish

There’s no limit to where you can go with Goldfish! We’ve seen part time team members #GrowUpGoldfish - becoming managers, joining the Franchise Support Team, and even going on to own and operate their own Goldfish Swim School! Dip a toe or dive all the way into the pool of possibilities and endless opportunities!